Best Western Elyon Colombo

Staff gave an excellent service and were very attentive. Housekeeping made sure the room was cleaned and restocked with necessities everyday. Room service was very prompt and the food was great as well. I’d like to highlight the exceptional service by the lobby manager, Dumith Nonis. His warm welcome and hospitality made our stay very pleasant. He was always ready to give us recommendations/solutions to all the questions we had. Wijeweera always greeted us with a warm smile. He helped us speak to Uber/pick me drivers in local language. Overall, it was an amazing experience thanks to the excellent hospitality from the staff, neat and clean rooms with amazing food. Definitely money worth. Cannot recommend this hotel enough. Best wishes to the entire team. Looking forward to my next stay.

The hotel staff is really helpful and friendly. They could speak English well, which helped me a lot to communicate with them. The hotel also has a fitness center on the 8th floor. The wifi speed is quick enough to hold an online meeting, although I have a short delay but it is acceptable.

I had to make a last minute booking when my daughter needed medical treatment at a nearby hospital during a holiday. The hotel was overall much better than I expected for the price I paid even though it is all quite basic and a bit tired. The staff were friendly, the location was good for what I needed and the facilities I used were all ok.

The staff were extremely helpful and was available to help with any issues raised. They helped with any preparation we needed for transport and facilities. In hotel gym helped get a few quick workouts and the food was enjoyable. Staff were always welcoming and polite. Having left an item in the room on checking out, they responded quickly to recover it.

Being in a foreign country, I found the staff VERY helpful! If I needed to know where to find a phone adaptor or a grocery store, the front desk staff was always ready to point me in the right direction. I felt very welcome and safe.